When you work on a support team, collecting end-user details takes most of your time. Imagine you could change how much time you spend communicating back and forth and put an end to video chats because you have a troubleshooting solution that does all that for you.
Nowadays, applications are accessible on multiple platforms—desktop PCs, tablets, smartphones, etc. While inspecting and analyzing HTTPS traffic and web app performance from a desktop is an easy task, that wasn’t so much the case for mobile traffic.
The Fiddler family of products has a strong lineage, and the story of Fiddler Everywhere may not be as well-known as Fiddler Classic. While the recent case study goes into great detail about how the modern web debugging proxy came to be, there are highlights from the case study that are well suited for a Q&A-style blog.
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