A licensed product unlocks every feature offered in Fiddler Everywhere and provides dedicated technical support via email. Active license holders will receive product updates, such as new features and fixes, as they are made available.
The license holder is the individual managing the account. In this role, the license holder can assign seats to users, increase or decrease the number of seats and update payment details. The license holder is given a seat by default.
Without a seat, the license holder does not have access to the product or technical product support. A license holder always has access to non-technical customer care related to account management, licensing, sales and more.
Users are individuals who use the purchased software. They can download product installers and have access to technical support.
You can use a credit card to purchase a license of Fiddler Everywhere via our secure shopping cart or over the phone at 888-365-2779. We accept Visa, MasterCard, Discover, American Express, JCB, Diners Club and Carte Blanche.
If your organization generates purchase orders, you can see our requirements here and send your PO to Telerikemail@example.com — we will process your order and send you an invoice.
Your transaction is processed through Stripe.com. All payments are encrypted, and your credentials and payment method are isolated for security. Your purchase does not hit our servers. If you need a purchase order or an alternative option, we have an in-house sales department that can assist you. You can reach them at https://www.telerik.com/contact.
If you are an educational or a non-profit organization, contact our sales team at https://www.telerik.com/contact. Discounts are offered provided that the license is purchased directly from Progress. We may ask for a document or confirmation email that clearly indicates that you are a member of the respective institution.
Yes, if an attempt to charge the credit card on file fails, you will be notified via email with instructions on updating your credit card information online. We suggest making the requested updates immediately upon notification to ensure uninterrupted access to your support and maintenance subscription.
You can update your payment and enrollment status at any time via your Fiddler account management dashboard here:https://dashboard.getfiddler.com/. Under the Saved Cards tab in the dashboard, you can add a new payment method and delete cards on file.
Your enrollment will continue from year to year or month to month, depending on your plan, unless canceled by either party. You will receive a reminder email before each annual renewal period, providing details about pending renewals. In it, you will also find information about how to contact us with any updates to your card number or expiration date, how to make changes to your membership options and how to cancel the auto-renewal agreement.