Fiddler Everywhere FAQs


  • What's included in the license/seat?
  • How many licenses/seats do I need?
  • How do I assign users and managers to the purchased licenses/seats?
  • What is the difference between a license holder, manager, and a user?
  • Can I install the product on more than one machine?
  • How do I transfer a subscription?


  • How can I purchase a subscription?
  • Can I purchase a subscription for someone else?
  • How do I purchase additional user seats for an existing subscription?
  • Can I purchase a subscription through a reseller?
  • How can I find my previous orders?
  • Do you have a refund policy?

    Downloading and Installing Your Products

  • How do I download and install the product?
  • How do I install new versions of the product I bought?

    Renewals & Upgrades

  • How do I renew my subscription?
  • How can I upgrade my subscription from Pro to Enterprise?
  • How will I know when a payment is made or how much was paid? Will I get an invoice?
  • Can I cancel a license/seat for a single user without terminating the subscription?
  • Will the Automated Payment System alert me when my card has expired?
  • How do I update my payment information?
  • How do I cancel Auto-Renewal?
  • How long does Auto-Renewal continue?
  • How to change the subscription plan from monthly to annual?