A: You can access the Progress Virtual Classroom Portal by logging into Your Account and navigating to the training portal via the Support drop-down or through the on-page banner. As long as you have an active license, you will be automatically signed into the portal and can start learning.

A: It might sometimes take up to 24 hours after purchase (depending on your timezone) for the automatic enrollment process to complete. Afterwards, you will be automatically signed into the system via Single-Sign-On (SSO), by clicking on the "Go to Virtual Classroom" button in Your Account page.

In the case when a day has passed and you are still unable to login, please contact us and we will sort it out right away.

A: If you were previously able to log into the system, your account might have expired meaning that you will no longer have access to the training portal. Once you renew your license, your access rights will be automatically updated and you will be able to log back in and continue from where you left off.

A: There is no time limit on how long you will take to finish a course or a track. You can watch the training videos at your convenience and learn at your own pace - taking enough time to drill deeper into specific topics, and explored those of particular interest to you as many times as you want. At any time you exit the portal, all your progress will be saved and you can jump right back into where you left off.

Tip: Use the plan functionality, by saving the courses you are interested in and organizing your individual learning agenda.

A: Each course is structured into major topics. You can find the product-focused videos by going to the course agenda (inside the training portal) and selecting the respective section. There are no restrictions and prerequisites to where you will begin a course.

A: You can ask any outstanding questions through the Support Center. You are entitled to free technical support with your product purchase, as well as during your trial period.