Thank you for contacting us about the faced issue.
As I was unable to reproduce that on my end, I would like to place few more questions to be able to sort out the specifics around the scenario you have:
- Please, let me know the exact version of Test Studio? Is this 2018.3.1004?
- Also, can you share the exact version of Chrome and the Test Studio extension installed in it?
I ask these questions, because I suspect there is a possible mismatch in the tool and browser versions and thus, Chrome is unable to handle the dialog. This said, can you please verify these and let me know of the outcome. Here is an article sharing details about the latest up-to-date Test Studio extension compatible with the latest Chrome builds
If the above is not the case however and the versions are correct, can you please turn on the annotations (please see point 5. in this article
) and record a video of the execution? Please, send that video zipped via this thread so that I could inspect it to continue the investigation. Along with that you could add in the zip file the step failure details
of that test run (please use the Export button to get all of the necessary details).
I hope the above helps.