Unable to record with Chrome/FF but possible with IE

[Maik]

Hello

My problem is a weird one.

I cannot record any test steps with Chrome or Firefox on my website. Telerik Test Studio was perfectly capably to record tests of any kind back in December 2015. Now acts in this way:

• I click the record test button and choose Chrome or FF.
• Browser opens and I am greeted with the "navigate Url" page
• I enter the chosen URL and get redirected to said website. This step is recorded perfectly.
• Now the recording window is displayed in the bottom and the page is loaded.
• Whenever I now take a step, I see the black box in the top mid screen which states which step I did and what gets recorded. But no test steps are actually being recorded.

I don't know what is the cause of this, as this was working befor and is still working with IE.

[Maik]

This can be tested on this website.

https://myworkplace.t-systems.com
 It won't even record if I enter any input.

[Elena]

Hello Maik,

Thank you for contacting us, 

We were able to reproduce the issue you experience and it will be further investigated. You could follow the progress of the logged bug on the following link.

Regards,
Elena Tsvetkova
Telerik

 

[Elena]

Hi Maik,

Thank you for your understanding and patience. 

I am glad to inform you that my developers team was able to dig into your issue and find a solution. I am using latest Chrome and FF versions with latest Test Studio release and now recording is 100% successful on your web application. 

Please consider upgrading your browsers and Test Studio product to their latest available versions and try again recording against this web page. Please let me know if that works for you too. 

Hope to hear from you soon. 

Regards,
Elena Tsvetkova
Telerik