Unable to connect recorder - IE modal popup

[Padmashree]

Hi,

I am testing  a web application which launched IE popup window when navigated to URL.
When tried to record , Telerik recorder is not responding. Getting error . screenshot attached.

Any help would be much appreciated.

Thanks,

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Padmashree

 

 

 

 

[Plamen Mitrev]

Hello Padmashree,

I was able to access the login page and analyze its meta tags. I noticed that the application forces Internet Explorer to act as IE 7, which might be causing the experienced misbehaviors. See the meta tag information below:

<meta http-equiv="X-UA-Compatible" content="IE=7">

Please discuss with the developers of the application, how they can remove it or changed it, so that Internet Explorer uses the latest version. Otherwise testing against IE will not be consistent and your alternative would be to use Chrome or Firefox browsers. 

I hope that the above information will help you with this scenario. Please do not hesitate to contact us again, if you need further assistance.

Regards,
Plamen Mitrev
Progress Telerik

 

[Padmashree]

Thanks Plamen.

This is third party application not sure how much developer have control over the meta tag settings. This application only runs on IE :-(

I will check with dev team.

-

Padmashree

 

[Plamen Mitrev]

Hello Padmashree,

I hope that you found a solution for the encountered misbehavior.

I remain available, if you have any follow up questions.

Regards,
Plamen Mitrev
Progress Telerik