Unable to connect recorder - IE modal popup

4 posts, 0 answers
  1. Padmashree
    Padmashree avatar
    39 posts
    Member since:
    May 2018

    Posted 05 Jun Link to this post

    Hi,

    I am testing  a web application which launched IE popup window when navigated to URL.
    When tried to record , Telerik recorder is not responding. Getting error . screenshot attached.

    Any help would be much appreciated.

    Thanks,

    -

    Padmashree

     

     

     

     


  2. Plamen Mitrev
    Admin
    Plamen Mitrev avatar
    128 posts

    Posted 06 Jun Link to this post

    Hello Padmashree,

    I was able to access the login page and analyze its meta tags. I noticed that the application forces Internet Explorer to act as IE 7, which might be causing the experienced misbehaviors. See the meta tag information below:
    <meta http-equiv="X-UA-Compatible" content="IE=7">

    Please discuss with the developers of the application, how they can remove it or changed it, so that Internet Explorer uses the latest version. Otherwise testing against IE will not be consistent and your alternative would be to use Chrome or Firefox browsers. 

    I hope that the above information will help you with this scenario. Please do not hesitate to contact us again, if you need further assistance.

    Regards,
    Plamen Mitrev
    Progress Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  3. Padmashree
    Padmashree avatar
    39 posts
    Member since:
    May 2018

    Posted 10 Jun in reply to Plamen Mitrev Link to this post

    Thanks Plamen.

    This is third party application not sure how much developer have control over the meta tag settings. This application only runs on IE :-(

    I will check with dev team.

    -

    Padmashree

     

  4. Plamen Mitrev
    Admin
    Plamen Mitrev avatar
    128 posts

    Posted 13 Jun Link to this post

    Hello Padmashree,

    I hope that you found a solution for the encountered misbehavior.

    I remain available, if you have any follow up questions.

    Regards,
    Plamen Mitrev
    Progress Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
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