TS Mobile - Popup isn't recognized

2 posts, 0 answers
  1. JC
    JC avatar
    3 posts
    Member since:
    Aug 2018

    Posted 06 May 2019 Link to this post

    Background:  A mobile application has been created in-house (Xamarin).  I'm creating tests, in TS Mobile, for testing this app.

    I'm able to successfully navigate through and record steps in the first screens (entering Login, entering Verification Code, and entering New Password and it's confirmation).

    After entering new Password and it's confirmation, a popup window appears stating "Your password was changed".  The OK button in that popup window must be selected, in order to move on to the Rights and Responsibilities screen.

    Issue:  I'm unable to record the tap within this popup, nor the tap on the OK button.  How do I capture steps (actions) within the popup?  The OK button must be selected in order to move on to the next screen.


  2. Plamen Mitrev
    Plamen Mitrev avatar
    214 posts

    Posted 08 May 2019 Link to this post

    Hello JC Rupe,

    Thank you for sharing details about your scenario.

    Based on my previous experience and the information so far, I assume that the popup window is an Android System Dialog. Such dialogs are not available in the DOM tree and you are not able to record any actions against them. Please check the details on how you can handle Android System Dialogs.

    I hope that the above suggestion will help you handle the dialog and automate your scenario. In case my assumption is not correct or you need further information, please share more details about the popup dialog.

    Plamen Mitrev
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