Test Studio and IE crashed during List running

4 posts, 0 answers
  1. Seff
    Seff avatar
    9 posts
    Member since:
    Aug 2012

    Posted 31 Jul 2013 Link to this post

    Hello,

    I have a lot of cases in a List. And when I run several Lists with cases, some time both Test Studio and IE will be crashed.

    I believe some cases have been passed and then crash happened. The running process will be interrupted.

    When click Close the programe, it will continue running following Lists.

    This crash can not reprodeced but happened in my both laptops.

    My Test Studio version 2012.2.1527.0. IE version is 8.0.760 and IE 9

    Could you help me with the issue? or any log I should provide?

    Thanks in advance.
  2. Boyan Boev
    Admin
    Boyan Boev avatar
    1072 posts

    Posted 31 Jul 2013 Link to this post

    Hello Seff,

    I'm sorry to hear you are experience this problem. We will need more details about that in order to come to the root of the issue.

    First of all is that application publicly accessible? It will be best if we can test it and be able to replicate that locally.

    We've seen customers reporting issues in IE9 specific to their application and environment. Please try to enable the "Disable UIA Usage" option from the recording settings and see if that helps.

    If none of these helps, could you please send us the Application Log. Ensure you enable logging first (clear out existing log, then reproduce the issue) and send us the log within a .zip file. 

    Hope to hear from you soon.

    Regards,
    Boyan Boev
    Telerik
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  3. NA
    NA avatar
    7 posts
    Member since:
    Nov 2013

    Posted 09 Jan 2015 Link to this post

    I have had this same thing happen with every broswer with different scripts.  I have verified that UIA is disabled from the setting already so what else can be checked?
  4. Boyan Boev
    Admin
    Boyan Boev avatar
    1072 posts

    Posted 14 Jan 2015 Link to this post

    Hi Marc,

    This thread is almost two years old.

    In order to assist you best please give us more detailed information.

    1. What version of Test Studio do you use?

    2. Send us the application log. Clear it first and reproduce the issue.

    3. Do you execute the list on a remote machine or locally?

    4. Does it happen with one particular test project or with every one?

    Hope to hear from you soon.

    Regards,
    Boyan Boev
    Telerik
     
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    and send us your feedback!
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