Telerik test studio standalone automated testing 30 days trial license not listed under account upon login

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License WPF Testing
Reema
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Reema asked on 04 Apr 2022, 07:56 AM

Hi 

Below is the detailed description

  • I clicked on download free trial for telerik test studio standalone for automated testing. (As I intend to have the standalone IDE  for QA automated testing rather than visual studio plugin)
  • Registered and the exe file is downloaded.
  • I have also validated my email ID.
  • But my license section in account is empty and I cannot activate the product
  • I intend to do manual activation as the system under test is not connected to internet.
  • So to summarize, when I go to 'your licenses' section upon login it is empty with warning message. I expect to see the 30 days trial license in the section.

Please help to resolve.

Thank you. 

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Elena
Telerik team
answered on 04 Apr 2022, 12:37 PM

Hi Reema,

I am sorry to hear you experienced any issues with activating the Test Studio Ultimate trial and will assist you with that. 

I checked your profile and it really seems that the trial license wasn't created under it. I am not sure what is the reason for this - it could be related to the lack of internet connection on the machine where you install it, or because the installer was downloaded under different Telerik account. 

Anyways, we created the trial license pack for your account internally and you should be now able to activate this manually.

Please, give this a try and let me know if this works for you or if you need further assistance on the topic.

Thank you for your cooperation in advance.

Regards,
Elena
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Reema
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commented on 04 Apr 2022, 03:57 PM

Thank you so much Elena.
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License WPF Testing
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Reema
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Elena
Telerik team
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