Selecting a value from the dropdown box fails during execution

10 posts, 0 answers
  1. Shilpika
    Shilpika avatar
    4 posts
    Member since:
    Jul 2014

    Posted 05 Aug 2014 Link to this post

    Hi,

    I'm currently evaluating the Test Studio tool. In this process I have found that selecting a dropdown value fails during execution. The tool doesn't throw an error message but just doesn't select the value during execution. I had no issues while recording. Please find the attached screenshot.

    Below are the events that took place while recording:

    1) Select the dropdown box
    2)List of values appear
    3)Select a value, the value displays in the field after selecting

    Regards,
    SP
  2. Cody
    Admin
    Cody avatar
    3360 posts

    Posted 05 Aug 2014 Link to this post

    Hi Shilpika,

    Thank you for taking the time to evaluate Test Studio. Some applications will only recognize a click when using a simulated mouse click. Our default recording injects a click event directly into the browsers DOM. Try checking SimulateRealClick as shown in the attached screen shot on those two steps and let me know if that fixes the problem.

    Regards,
    Cody
    Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
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  3. Shilpika
    Shilpika avatar
    4 posts
    Member since:
    Jul 2014

    Posted 06 Aug 2014 Link to this post

    Hi Cody,

    Thanks for taking time to reply to my issue. I have already tried the Simulate Mouse click to those events and it didn't work. The dropdown i'm talking about is actually a custom built dropdown built using google web tool kit. 
  4. Cody
    Admin
    Cody avatar
    3360 posts

    Posted 06 Aug 2014 Link to this post

    Hi Shilpika,

    Thanks for trying Simulate Mouse click. I could tell it is a custom drop down by the type of test steps that were created... they aren't the standard drop down select steps.

    Is there a way we can connect to your application (from a browser running on my machine) to diagnose the problem? Or is there an equivalent sample online somewhere that shows the same problem (such as this one)?

    Regards,
    Cody
    Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  5. Shilpika
    Shilpika avatar
    4 posts
    Member since:
    Jul 2014

    Posted 18 Aug 2014 in reply to Cody Link to this post

    Hi Cody,

    Is it possible for you to diagnose the problem by connecting to our environment on my machine using GoTo meeting. If so, I could set up a go to meeting and go from there.

    Please let me know.

    Regards,
    Shilpika.
  6. Cody
    Admin
    Cody avatar
    3360 posts

    Posted 19 Aug 2014 Link to this post

    Hello Shilpika,

    I might be able to solve it in a GoToMeeting. It depends on the exact root cause of the problem. At a minimum I can localize where the problem is. We generally reserve those for last resort (when other methods do not work out) because they are relatively expensive in terms of our time required to set it up and conduct the meeting.

    Can we do later today at 3pm Central?

    1.  Please join my meeting, Tuesday, August 19, 2014 at 3:00 PM Central Daylight Time.
    https://global.gotomeeting.com/join/141364141

    2.  Use your microphone and speakers (VoIP) - a headset is recommended.  Or, call in using your telephone.

    Dial +1 (646) 749-3122
    Access Code: 141-364-141
    Audio PIN: Shown after joining the meeting

    Meeting ID: 141-364-141


    Regards,
    Cody
    Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  7. Shilpika
    Shilpika avatar
    4 posts
    Member since:
    Jul 2014

    Posted 19 Aug 2014 in reply to Cody Link to this post

    Works for me. Thanks Cody!
  8. Cody
    Admin
    Cody avatar
    3360 posts

    Posted 19 Aug 2014 Link to this post

    Hi Shilpika,

    Summarizing our meeting today: We found that by adjusting the find expression for the element that clicks on the item in the drop down makes the test work reliably. It was trying to click on div:251 and finding the wrong div element as a result. This was causing the test to fail.

    Closing as resolved.

    Regards,
    Cody
    Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  9. Tester
    Tester avatar
    1 posts
    Member since:
    Jun 2017

    Posted 27 Oct 2017 Link to this post

    Hi,

    I m using Telrik Test studio version 2017.2.530.0

     

    In this process I have found that selecting a dropdown value fails during
    execution. The tool doesn't throw an error message but just doesn't
    select the value during execution. I had no issues while recording.
    Please find the attached screenshot.

     

     

  10. Elena Tsvetkova
    Admin
    Elena Tsvetkova avatar
    971 posts

    Posted 31 Oct 2017 Link to this post

    Hello,

    Thank you for contacting us. 

    As of the screenshot you have provided I would recommend you double check the find expression of the element which is to be selected from the Unordered list. 

    I hope this will be helpful to you! 

    Regards,
    Elena Tsvetkova
    Progress Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
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