Remote Test Execution Error

2 posts, 0 answers
  1. Lisa
    Lisa avatar
    4 posts
    Member since:
    Mar 2017

    Posted 24 Apr 2018 Link to this post

         Hello,  Our admins installed a few patches on our remote server last night, and while we have upgraded out test studio to 2018.1.418.0 we are still running Robomongo 0.8.5, our MongoDB is offline and I am unable to start the service.  I receive the following errors:


    2018-04-24 11:28:47: Settings saved to: C:/Users/atestadmin/.config/robomongo/robomongo.json
    2018-04-24 11:28:47: Connecting to localhost:27017...
    2018-04-24 11:28:48: connect failed
    2018-04-24 11:28:49: can't connect 




  2. Elena
    Elena avatar
    1159 posts

    Posted 26 Apr 2018 Link to this post

    Hello Lisa,

    Thank you for reaching us out. 

    As of the shared details it seems that the MongoDB service cannot be started by the Windows service manager. I would recommend you review the MongoDB log file for further details - this could be found in C:\mongo\db under the name mongo-server.log. If you will need further assistance it will be useful to send us that log file. 

    The Telerik Storage service relies on that MongoDB service and it will not work unless that is started successfully. Once you are able to navigate to localhost:27017 in a browser instance (which ensures the Telerik Storage service is running) you will be able to run tests remotely. 

    I hope this information will be helpful for you. In case of further questions, please let me know. Thank you for your cooperation! 

    Elena Tsvetkova
    Progress Telerik
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