We are using the RadEditorSharePoint with the version 5.3.2.0__1f131a624888eeed.When we edit the dashboard unable to see the edit toolbar icons.This is causing confuse for the end users.Please find the attachment for more information.Please let me know.
With Regards
Vinod Giri
3 Answers, 1 is accepted
0
Lini
Telerik team
answered on 24 Nov 2010, 10:36 AM
Hi,
Our guess is that the images are not displayed because the user does not have permissions to view them. Open the c:\Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\5.3.2.0__1f131a624888eeed\Resources\ToolImages\ folder on your MOSS server (do it for all servers if you have a farm) and reset the permissions for the files there so they can be read by everyone.
Hi Lini,
Thanks for your reply.I tried to reset the permission for files.But it didnt work for me.Is there any other solution?.The steps which have done reset the permission for files is right click on ToolImages folder ->Properties->General Tab-> UnChecked the ReadOnly Property.So is this correct?If it is wrong can you please tell me the steps,how to reset the permission for files.Wating for your reply.
Regards,
Vinod
0
Lini
Telerik team
answered on 01 Dec 2010, 02:29 PM
Hello,
To fix the permissions (in Windows 7), rightclick on the ToolImages folder, go to Properties -> Security tab ->
Edit button -> Add button -> type "everyone" in the object names text box -> OK (closes selection dialog) -> OK again (closes permissions dialog) -> OK again (closes properties dialog). These steps should allow everyone to read (not modify) the files in the ToolImages folder, including the users in the SharePoint site.
Regards,
Lini
the Telerik team