Problem with recording Silverlight application: Left clicks will not register as a new step but right clicks will.

4 posts, 0 answers
  1. Jon
    Jon avatar
    3 posts
    Member since:
    Jan 2011

    Posted 11 Jul 2011 Link to this post

    Recording appears to be working fine for the majority of the time. When I left click an element or area, a new step is generated with code to capture that event. This is normal behavior.

    However, there are certain elements and areas that do not allow themselves to be recorded. I may left click on an element and no new step will be generated. This behavior is consistent in that an area that will allow recording will always allow it, the ones that will not allow recording never allow it.

    The real kicker is that elements that do not generate a new step upon 'left clicking' will generate a new step upon 'right clicking'.

    I would appreciate help in understanding why some elements and areas will allow recording and new step generation while others will not.

    I'm using the Telerik Test Studio version 2011.1.609.0.

    I can provide more details upon request. Thank you very much.
  2. Plamen
    Admin
    Plamen avatar
    8 posts

    Posted 12 Jul 2011 Link to this post

    Hello Jon,

    We need more information before we can assist diagnosing this problem. We will need to be able to access your application somehow, preferably through a public accessible website and the necessary steps to reproduce this behaviour you are experiencing. 

    If you can't grant access to your application please point out another application on the internet demonstrating this behaviour.

    Best wishes,
    Plamen
    the Telerik team
    Register today for a live 'What's New in Test Studio R1 2011 SP2' event on Tuesday, July 19 at 2pm EST!

    Have you looked at the new Online User Guide for Telerik Test Studio?
  3. Jon
    Jon avatar
    3 posts
    Member since:
    Jan 2011

    Posted 12 Jul 2011 Link to this post

    Yes, I can grant you access to our application. What's the best way for me to contact you directly?
  4. Cody
    Admin
    Cody avatar
    3354 posts

    Posted 12 Jul 2011 Link to this post

    Hello Jon,

    The best thing for us is if you would create a support ticket with the necessary information. Support tickets are only viewable by the Telerik Support team and yourself (instead of this open forum which is viewable by the world).

    Best wishes,
    Cody
    the Telerik team
    Register today for a live 'What's New in Test Studio R1 2011 SP2' event on Tuesday, July 19 at 2pm EST!

    Have you looked at the new Online User Guide for Telerik Test Studio?
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