I am able to connect to the pop window while recording I can enter and save the values but when I am playing back it connects to the pop up but doesn’t put the values or save them how can it be done 

thanks.

Hi Etl,

I suspect there are events related to the actions performed in that popup form you need to fill. Using the standard click and type steps may not trigger the necessary JavaScript events and thus it seems the form is not fulfilled. If this is indeed the case,  to overwhelm it you can enable SimulateRealClick or SimulateRealType options for the steps (please see the screenshots). After that, please execute the test again to verify if that introduces a change to the faulty behavior. 

In case you need further assistance on the topic, you can record a video of the execution with enabled annotations (how to turn on the annotations, please see point 5. in this article) and send it zipped via this thread. That way I will be able to explore the issue on my end. Alternatively, if the application under test is publicly accessible, you could prepare a sample test which I can use to reach the website on my end.

Regards,
Elena Tsvetkova
Progress Telerik

Thankyou for your response, I was able to figure it out. 

Hello Etl,

Thank you for the feedback. I am pleased to know you managed to find out what was missing in the test configuration. 

In case of any other doubts, you can get back to us. 

Regards,
Elena Tsvetkova
Progress Telerik

Thanks, sure will do.