Modify JIRA Service Desk translation

2 posts, 0 answers
  1. Soujanya
    Soujanya avatar
    1 posts
    Member since:
    Apr 2018

    Posted 30 Oct Link to this post

    I have installed Jira Service 3.2.2 and Jira Core 7.2.2.
    Whenever I create a new incidence in my project, an email is sent to the user. That email is sent in Spanish and I just want to change a sentence from that email.
    I've found some translations in the file
    \jira\plugins\installed-plugins\jira-servicedesk-application-3.2.2.jar
    in \i18 folder.
    I've changed there the wrong sentence and restarted JIRA but the email is still the original, changes seem to not be applied.
    Is it the wrong location for email templates translations?
  2. Elena Tsvetkova
    Admin
    Elena Tsvetkova avatar
    942 posts

    Posted 01 Nov Link to this post

    Hi Soujanya,

    You have submitted your query to a Test Studio forum and I am not sure how the issue relates to our product can you please elaborate more on it? For example, do you use the Jira bug tracking integration included in our product and do you have issues with it? Or, there is something else you will need help with?

    Thank you for this in advance.

    Regards,
    Elena Tsvetkova
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