Internet Explorer - Not Responding

[Tom]

Hi

When I record with Telerik WebUI Test Studio for testers, I find when at the end of a recording (which is when a report is generated, a custom ssrs report) internet explorer is responsive at first, but when I enable the Automation Overlay Surface, it doesn't work and then after 5-10 seconds, IE crashes (Error: IE is not responding)..

My Setup:

WebUI Test Studio 2010.3 
Vista 64bit
IE 7.0.6002.18005

I have disabled all the add-ons in IE.

Testing:
I have tested the application (web based) which I am testing, end to end, without WebUI Test Studio recording and it works. If i do the same but with WebUI Test Studio Recording, I get the problem at the end... 

I have tried to go there manually and hook into the IE from Telerik, this doesn't work.
I have tried to play to a few clicks before the report generates and then pause the recording... still doesn't work
I have tried the above but left it recording.. Still doesn't work.

Thank you in advance.

[Stoich]

Hello Tom,
    First off: please go ahead and upgrade to the Lastest Internal Builder. You can download it here:
http://www.telerik.com/downloads/nightbuildfiles/bcah/Telerik.WebUI.TestStudio.QA.2010.3.1607_Trial.msi
If the the problem persists we'll need to troubleshoot the issue.

To that end we'll need as much info as possible:
First off: could you please record a video demonstrating the issue (Jing is great for this).

Also, I would like you to turn on Test Studio's additional logging capabilities. To do that you need to add some additional lines to the ArtOfTest.Runner config file (C:\Program Files (x86)\Telerik\WebUI Test Studio 2010.3\Bin\ArtOfTest.Runner.exe.config).

Open it like a regular Notepad and add the following XML element:
<system.diagnostics>
    <trace autoflush="true">
      <listeners>
        <add initializeData="debugFile.log" type="System.Diagnostics.TextWriterTraceListener"
          name="WebUIListener" />
      </listeners>
    </trace>
  </system.diagnostics>
as a child element of <configuration>

Now when you run tests log files will be created in C:\Program Files (x86)\Telerik\WebUI Test Studio 2010.3\Bin

After you hit the error send us the newly-created log file. We'll try to analyze the problem.

Hope to hear from you soon!

Regards,

Stoich

the Telerik team