Handle confirm dialog fails - Timed out

13 posts, 0 answers
  1. Nithya
    Nithya avatar
    35 posts
    Member since:
    Aug 2016

    Posted 23 Jun 2017 Link to this post

    Hi , 

     

    Why the "Handle confirm dialog " fails always with the message "Timed out waiting 5000 msec"  ?

    It goes and clicks the ok button.. But still the step is failing...

     

    Regards, 

    Nithya A.

  2. Nikolay Petrov
    Admin
    Nikolay Petrov avatar
    308 posts

    Posted 26 Jun 2017 Link to this post

    Hi Nithya,

    Please provide further details on the problem you are facing. Do you use coded step to handle the dialog or a Test Studio UI recorded step?

    If using code - please provide it. If not - what step properties you set to this step, did you try to increase InitializaionTime a bit?

    Is it a confirm dialog you have to handle?

    Kind Regards,
    Nikolay Petrov
    Progress Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  3. Nithya
    Nithya avatar
    35 posts
    Member since:
    Aug 2016

    Posted 26 Jun 2017 in reply to Nikolay Petrov Link to this post

    Hi Nikolay,

     

    The Application has two pop up's continuously.. Pop up with ok and cancel buttons...

    I use the recorded step "Handle Confirm Dialog". When I run the test set separately, it goes fine..

    But when I run it in the Test list, it fails with the message "Timed out waiting '5000' msec, for any dailog to be handled '1' "..

    Recorded Step Details :

    Handle Timeout : 5000

    Initialization Time : 2000

     

     

    Regards,

    Nithya A.

  4. Nikolay Petrov
    Admin
    Nikolay Petrov avatar
    308 posts

    Posted 29 Jun 2017 Link to this post

    Hi Nithya,

    Unfortunately I could not reproduce such problem on our end. I'm with product version 2017.2.615.

    Would you provide further information of the browser/version and if not using IE - extension versions you use to reproduce this problem?

    Kind Regards,
    Nikolay Petrov
    Progress Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  5. Sam
    Sam avatar
    8 posts
    Member since:
    Jul 2015

    Posted 29 Jun 2017 Link to this post

    Nikolay, 

    I'm seeing the same problem as well and it's not a coded step. It's happening with Chrome.

     

    ArtOfTest.Common.Design.Exceptions.ExecutionException: Timed out waiting '5000' msec. for any dialog to be handled '1' ---> System.TimeoutException: Timed out waiting '5000' msec. for any dialog to be handled '1'
       at ArtOfTest.WebAii.Win32.Dialogs.BaseDialog.WaitUntilAnyHandled(IEnumerable`1 dialogs, Int32 handleCount, Int64 timeoutMilliseconds, Boolean resetHandleCount)
       at ArtOfTest.WebAii.Win32.Dialogs.BaseDialog.WaitUntilHandled(Int32 handleCount, Int32 timeout, Boolean resetHandleCount)
       at ArtOfTest.WebAii.Design.IntrinsicTranslators.Descriptors.DialogHandlerDescriptor.Execute(Browser browser)
       at ArtOfTest.WebAii.Design.IntrinsicTranslators.Descriptors.DialogHandlerDescriptor.Execute(IAutomationHost browser)
       at ArtOfTest.WebAii.Design.Execution.ExecutionEngine.ExecuteStep(Int32 order)
       --- End of inner exception stack trace ---
  6. Nikolay Petrov
    Admin
    Nikolay Petrov avatar
    308 posts

    Posted 04 Jul 2017 Link to this post

    Hi Sam,

    Thank you for the information provided.

    Would you check which version of Chrome do you have? If it is 59 - you have to upgrade to the latest internal build version (2017.2.615). It is available trough your Telerik account - Downloads section.

    I hope this would fix the problem.

    Kind Regards,
    Nikolay Petrov
    Progress Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  7. Nithya
    Nithya avatar
    35 posts
    Member since:
    Aug 2016

    Posted 04 Jul 2017 in reply to Nikolay Petrov Link to this post

    Hi Nikolay,

     

    I face this problem in Internet Explorer - Version 11....

     

    Regards,

    Nithya A.

  8. Sam
    Sam avatar
    8 posts
    Member since:
    Jul 2015

    Posted 06 Jul 2017 in reply to Nikolay Petrov Link to this post

    Nikolay,

    The internal build solved the problem, thank you for the quick response!

     

    Sam

  9. Nikolay Petrov
    Admin
    Nikolay Petrov avatar
    308 posts

    Posted 07 Jul 2017 Link to this post

    Hi,

    @Sam: Thank you for the feedback on this problem.

    @Nithya: Did you try to reproduce the problem with the latest internal build (2017.2.615)? If so - is there a public available app that we could use to reproduce the problem?

    Regards,
    Nikolay Petrov
    Progress Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  10. QA
    QA avatar
    1 posts
    Member since:
    Jun 2017

    Posted 07 Jul 2017 in reply to Nikolay Petrov Link to this post

    Just a quick question on this response...I am unable to find this latest version in our downloads section.  Searching the version number posted does not return any results.

     

  11. Nithya
    Nithya avatar
    35 posts
    Member since:
    Aug 2016

    Posted 11 Jul 2017 in reply to Nikolay Petrov Link to this post

    Hi Nikolay,

    Sorry for the late response..

    I have the same issue as mentioned below. I am unable to see the Version (2017.2.615 ) which you mentioned , in the download section...

     

     

    Regards,

    Nithya A.

  12. Nikolay Petrov
    Admin
    Nikolay Petrov avatar
    308 posts

    Posted 12 Jul 2017 Link to this post

    Hello,

    It is an internal build version based on the official build. I attached a screenshot on how to download it from the user profile in Downloads section and latest official version - internal release. 

    Please refer to the attached screenshot for further reference.

    Kind Regards,
    Nikolay Petrov
    Progress Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  13. Nithya
    Nithya avatar
    35 posts
    Member since:
    Aug 2016

    Posted 21 Jul 2017 in reply to Nikolay Petrov Link to this post

    Thank you Nikolay!!

    Downloaded the Internal Build. It works fine now.

     

    Regards,

    Nithya A

Back to Top