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Error in Activating My Trial

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vij
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vij asked on 18 Feb 2011, 10:36 AM
Hi All,

After giving the license key I got fhe following error message.

Respose : Invalid Product type. It seems you are tryong to run the wrong product 
edition(Dev orQA) and you do not have a license fot it. 
Need Help to rectify this problem?

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vij
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answered on 18 Feb 2011, 10:53 AM
Sorry! I  haveapplied Developer edition key to QA edition. Now It's working.
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Nikolai
Telerik team
answered on 18 Feb 2011, 10:55 AM
Hello vij,

From what I see on our side it seems you are using the 'Manual' activation process and pasting the wrong edition key into the License Wizard, is this correct?

If so can you please try to switch the keys or use the 'Automatic' activation process.
You can also write us a 'Support' type ticket which is confidential and we will send you both keys.

Hope this helps. 

Regards,
Nikolai
the Telerik team
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Nikolai
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