Create Project Error

[Chelsea]

I just installed Telerik Test Studio. When I try and create a new project, the following messages are displayed:

Unable to create folder 'H:\Test Studio Projects\TestProjects3\Data'.' 

Unable to create folder 'H:\Test Studio Projects\TestProjects3\Results'.'

Unable to create folder 'H:\Test Studio Projects\TestProjects3\TestLists'.'

Once I click ok for all, I am directed to the test studio but it keeps loading.

 

How do I stop the errors from appearing so I can work on a project?

[Cody]

Hello Chelsea,

This sounds like some sort of network share permissions problem, not a Test Studio problem. What happens if you manually try to create the folder structure "H:\Test Studio Projects\TestProjects3\Data"? Does this work? If not you need to get in touch with your network administrator and correct your permissions setting on that drive.


Regards,
Cody
Telerik

 

[Chelsea]

Hello Cody,

 

I tried manually creating the folders and it does not work. I also uninstalled the program and tried installing as an administrator. We do not have a network administrator for this application. Is there anything else you can think of which might help?

 

Regards,

Chelsea

[Cody]

Hi Chelsea,

I would not expect installing Test Studio as administrator to make any difference. Only a user with administrator level rights can install applications, any application not just Test Studio.

First, am I correct in assuming that drive letter H represents a network mapped drive? Test Studio has no problem using any drive letter, including H for storing the test project. However your user account must have permission to create folders on this drive letter. The test I asked you to do proves that your user account does not have this permission. This is a network issue and only someone who can adjust network permissions in your environment can solve this problem.


Regards,
Cody
Telerik