| Trial | Priority | |
| All Support Issue Replies Reviewed for Quality Assurance
* Fair Usage Policy applies to this option | ● | |
| Issue Escalation to Product Development Teams
* Fair Usage Policy applies to this option | ● | |
| Priority Involvement in Beta Programs | ● | |
| Access to Telerik Forum | ● | ● |
| Guaranteed Response Time (Mon-Fri)
* Fair Usage Policy applies to this option | 72 hours | 24 hours |
| Unlimited Web-Based Requests Using Our Online
Ticketing System * Fair Usage Policy applies to this option | ● | ● |
| Validity | 30 days | Depends on the purchased subscription plan (30 days to 1 year) |
| All Service Packs for the Product Version You Purchased | ● | |
| All Major Versions and Service Packs
for the Duration of Your Subscription Plan | ● |