Test Studio Purchase FAQ

    Test Studio Ordering

  • How do I renew my subscription?
  • How can I order a license for someone else?
  • Do you work with resellers?
  • How can I place an order online?
  • What is VAT ID and where do I enter it?

    Test Studio Licensing

  • How do you license Test Studio?
  • Do I need a license key to install Test Studio and/or Test Studio Run-Time?
  • Can I move my license from one computer to another?
  • How many users can work with one Test Studio product license?
  • Am I entitled to free version updates as part of my Test Studio and/or Test Studio Run-Time license?
  • Can I use the Test Studio and/or Test Studio Run-Time software after my subscription expires?
  • I just need to run tests, which license should I purchase?
  • Is support included with the Test Studio product licenses?
  • How is Test Studio Run-Time licensed?
  • How long will my support package for Test Studio be valid?
  • How does your licensing handle redistribution rights?
  • Do I get source code with the Test Studio product licenses?

    Test Studio Trials

  • How long can I use a free trial?
  • Do you offer a free trial?


    Support Plans

  • Can I submit support inquiries while I’m using the trial version?
  • What does my support package include?


    Test Studio Product Delivery

  • How quickly is the software delivered?
  • How do I obtain my credentials for my customer account and download the software?

    Test Studio Payments

  • Do you offer refunds?
  • How do I receive the invoice for my purchase?
  • Do you accept purchase orders?
  • What payment methods do you accept?
  • What types of credit cards do you accept?
  • Do you accept checks?
  • We want to make a wire transfer. What currencies do you accept?

    Test Studio Special Pricing

  • Do you offer discounts to educational, government and non-profit organizations?