Thank you for providing the screenshots.
However it seems that the text value is not present in the DOM of the Chrome browser and this is an expected behavior. This is browser specific and we do not have control over it.
If you are able to provide us with access to the application you are testing and instructions on how to get to that portion we can investigate this issue further. Please note that you are writing in a public forum post and the provided information is not confidential, you can submit a support ticket instead where all the info remains private.
the Telerik team