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Unable to select drop down value

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Glen
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Glen asked on 18 Mar 2013, 07:53 AM
Hey,

I am trying to select a value from a dropdown(devexpress control) but the value is not getting selected. The step recorded is showing as "Pass" but actually its not working. I have tried by setting Simulate Real click property to True but still its not working.

Also I would like to know does Telerik gives appropriate support for Devexpress controls as well? As my application is a mix of both Telerik controls as well as Devexpress controls.

Regards,
Glen

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Stoich
Telerik team
answered on 20 Mar 2013, 04:06 PM
Hi Glen,
I'm sorry to hear you're experiencing this issue.

We offer no special support for DevExpress controls. But you should still be able to automate them just like any other HTML-based UI widget.

Could you please provide as much information on the problem as possible:
http://tv.telerik.com/watch/automated-testing-tools/test-studio-submitting-support-ticket-for-playback-issues

In particular go ahead and send us the test and a recording of it running (Jing is a great piece of software for this).

Most likely some event that's attached to the dropdown is not getting fired by the automated test. jQuery might be involved - in this case please try implementing one of these solutions:
http://www.telerik.com/automated-testing-tools/support/documentation/user-guide/troubleshooting_guide/test-execution-problems/drop-down_menu_jquery_event_not_triggered.aspx
http://www.telerik.com/automated-testing-tools/support/documentation/user-guide/troubleshooting_guide/test-execution-problems/drop-down_menu_jquery_event_not_triggered.aspx

Hope to hear from you soon.

Greetings,
Stoich
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