Test Studio WebUI test connects slowly or not at all

[John]

I have an MVC Asp .Net Web app that is heavy jQeury scripted on the front end and I am try to use a trial version of TS to write some automated tests.  It seems as if everytime I try to connect to my web browser under test it is very slow and sometimes does not connect at all.  It often freezes the browser and I have to go into task manager to kill it.

So far my experience with this tool has been less than pleasant.  Is there any way to speed things up a bit?

Thanks

[Stoich]

Hi John,
I'm sorry to hear your evaluation of the tool isn't working out so far.

The behavior you're describing sounds very unusual. We will need additional information in order to be able to assist effectively.

Would it be possible to record a video demonstrating the behavior? Jing is a great tool for this.
Is your application publicly accessible? If it is we would like to try automation it from our environment. Maybe we can reproduce the problem and analyze it.

If any of the requested information is not the kind of thing you would like to share on a public message board - go ahead and open a support ticket. As a trial user you are entitled to use our ticketing system and a ticket is 100% confidential.

Go ahead and provide the request data - I'm confident we can get you up and running in no time.

Greetings,
Stoich
the Telerik team