[Solved] Test Studio browser opens but does not load when running a test

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General Discussions Test Execution Test Recording
Mackie
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Mackie asked on 05 Nov 2026, 02:26 PM

I am having an issue with Test Studio (v 2026.2.1013.1) when executing a test or running a test list. The browser opens, but the expected page does not load.

This was working correctly yesterday, and I have not intentionally changed anything in the test or environment. Today, the browser launches but remains blank/does not navigate to the application.

Has anyone encountered this issue? Are there any recommended troubleshooting steps, such as checking browser settings, Test Studio browser extensions, WebDriver compatibility, or recent browser updates?

Steven
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commented on 05 Nov 2026, 03:01 PM

Mackie - I've been using Test Studio for quite some time now and have rarely seen quirky behavior. But what I did to prevent the quirky behavior that sometimes did frustrate me was install and run Test Studio on a Virtual Machine, rather than on my laptop with all my other applications etc. I haven't had to contact Support in years. It's worth a try.

SSq

Mackie
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commented on 05 Nov 2026, 03:27 PM

I have it installed on a virtual machine right now. It was working yesterday until I started working today.

No answers yet. Maybe you can help?

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Mackie
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