Hello Mosab,
    Thank you for choosing to evaluate WebUI Test Studio!
Here's what you can do to avoid this problem altogether:
Windows remembers what was last used for each machine you log on to in a Windows Vault area. When Windows finds a previous entry it tries to reuse that entry. It is meant as a time saver feature. Unfortunately it gets in the way of test automation.

By removing the entry in Windows Vault you won't get the dialog with "Switch User" - instead you'll be directly prompted to input user/password.

Here's how you do it in Windows 7:

1. Open Control Panel -> User Accounts
2. Click Manage your credentials (see attached screen shot)
3. Locate the entry "tat20,local.tatweersoftware.com"
4. Click Remove from vault (see attached screen shot).

I hope this helps, let me know!

Best wishes,
the Telerik team

Thank you very much for your help .

Hi Mosab,
    Please don't hesitate to contact us again if you need any further assistance!

Kind regards,
the Telerik team

I have had this same issue, and have removed the user from the vault - so that is better. However, I am still having issues with the dialog handler. It does not seem to want to enter the credentials. It seems to try, and click the OK button, but in fact nothing was entered in the fields. Are there any other tips on handling these in Windows 7 using IE9?

Hi Oliver,

I am sorry you are running into this problem. Can you send us a video demonstrating the problem? Jing is a good and free screen recorder.

Best wishes,
Cody
the Telerik team

How to do it for windows Xp.
My machine is on company domain.The recording is getting freezed when windows logon dialog box appears....

Any replies???? Urgent help needed on above issue.

Hello Mandar,
     this is actually a bit harder to find on Windows XP. Check out this video:
http://screencast.com/t/mBZ6DXoy

You don't actually see any accounts in the list form my video because that particular machine didn't have any "Network credentials" stored. When you open the same list on your machine you should be able to see all the stored credentials and removed them as required.

All the best,
Stoich
the Telerik team

Hello Stoich,

Thank you so much for your reply.

However, I found my probelm is weired than I have posted above.

Actually, when I start recording the test, I click on one link which pops up the windows authentication box and after that recorder get's freezed.

It doesen't allow me to even click on the windows authentication pop up. Then I need to end the task. So I am not able to record further.

Can you tell me, why it happens? Why recorder get's freezed /locked when it enounters windows authentication pop up?

Same recording steps works on other machine having  Win 7 + IE8

I am facing this issue on Win XP + IE8

Awaiting your reply.
Regards,
Mandar Dhongade.

Hello Mandar,
   @after that recorder get's freezed -  would you please elaborate on this. Does the Internet Explorer simply stop responding? What's supposed to happen is that when you handle the dialog a "Handle Dialog" step should appear in the test. However, you will not be able to highlight and record Verifications against a Dialog in the same way as you would against a regular HMTL/Silverlight page.

The best thing here would be for you to record a Jing video demonstrating exactly how the recorder "freezes".

Kind regards,
Stoich
the Telerik team

Hello,

Within our Silverlight application i can call a windows authentication dialog. 
The application runs in a sharepoint enivronment.
So the login is actually the sharepoint feature "login as a different user" that we reuse to change the user credentials for this silverlight application.

If we run the application wihtout test studio we get the dialog handler snap1

If we run the applicaction within test studio, we get the snap2 which does not work to be recorded.
Can you please give us any advice?

PS:I removed the users from the vault.
PS: I can not provide a Jing video, it does not work in my environment...

Thank you,
Walter

Hi Walter,

The Credential Manager is the only suggestion we can offer (which apparently you already tried). This dialog is a native Windows dialog. Test Studio has no control over when/how it is displayed. Windows has total control here.

Kind regards,
Cody
the Telerik team

Hi Cody, 

I am facing same issue with a SharePoint application. Since your last reply is dated 2yrs back, I wanted to check if there any other possible solution available.

 

Thanks

S

 

Hello Sudhee,

Unfortunately the same solution applies.

Thank you for your understanding.

Regards,
Ivaylo
Telerik

Thanks Ivaylo. I found a workaround. :)

Hello Sudhee,

Glad to hear this!

Closing this case.

Regards,
Ivaylo
Telerik