IE execution successful, Chrome exe fails

5 posts, 1 answers
  1. Alan
    Alan avatar
    6 posts
    Member since:
    Aug 2011

    Posted 26 Sep 2011 Link to this post

    Hello,

    I have been able to successfully execute tests in IE 7, however when I attempt to execute the same test in Chrome v14.0, the test fails on either clicking a hyperlink or verifying text.  I have completed the browser configuration instructions...are there any other suggestions or minor nuances I should check?

    Thanks much!
    Alan
  2. Anthony
    Admin
    Anthony avatar
    19 posts

    Posted 26 Sep 2011 Link to this post

    Hi Alan,

    We will need details on the specific steps to troubleshoot why they are failing. The "Export Result to File" feature from the Step Failure Details is a good start.

    If the test was recorded against a publicly accessible site, we'd like to run it first-hand and see the issue directly. You can attach the test files (within a zip file) or instructions for reproduction to a support ticket which is confidential, unlike this forum post.
     

    Regards,
    Anthony
    the Telerik team
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  3. Alan
    Alan avatar
    6 posts
    Member since:
    Aug 2011

    Posted 27 Sep 2011 Link to this post

    Anthony,

    I have attached the results export.  Let me know if you need anything else.

    Additionally, I noticed some odd behavior.  Notice that step 8 of the ExecutionLog.txt has failed.  For all re-reuns, however, the failure occurs at step 7.  When I close Telerik Test Studio, launch it again, re-run this test, the failure occurs at step 8 again (and re-runs again fail at step 7).  Here is the failure summary from the re-runs:

    Exception thrown while finding elements for the following descriptor 'Click 'TestLink''. Exception 'ArtOfTest.WebAii.Exceptions.ExecuteCommandException: ExecuteCommand failed!<
    br>BrowserCommand (Type:'Information',Info:'DocumentMarkup',Action:'NotSet',Target:'null',Data:'',ClientId:'83b83f8a-8bd0-4bc3-9809-8385866ace20',HasFrames:'False',FramesInfo:'',TargetFrameIndex:'0',InError:'False',Response:'')

    Thanks again for your help...

    Alan
  4. Answer
    Anthony
    Admin
    Anthony avatar
    19 posts

    Posted 28 Sep 2011 Link to this post

    Hi Alan,

    Thanks for the additional information. Unfortunately, even with the logs, it isn't clear why your test passes in IE yet fails in Chrome.

    The next step is for me to test the issue directly. I noticed your app is publicly accessible. Please provide a test that logs into your app, navigates to the problematic page, and demonstrates the issue. Be sure to add the tests files to a .zip file first.

    You can start a support ticket and attach the .zip file there. Tickets are confidential, unlike forum posts.

    Regards,
    Anthony
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. Alan
    Alan avatar
    6 posts
    Member since:
    Aug 2011

    Posted 28 Sep 2011 Link to this post

    Thanks for attempting to look at it.  I have submitted ticket 468555 with login instructions.

    Alan
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