File download error

[Deepa]

 Hi,

  I got the following error in the failure log:

"

Failure Information: ~~~~~~~~~~~~~~~
Timed out waiting '25000' msec. for download dialog to be handled.
InnerException:System.TimeoutException: Timed out waiting '25000' msec. for download dialog to be handled. at ArtOfTest.WebAii.Design.IntrinsicTranslators.Descriptors.DownloadDialogHandlerDescriptor.Execute(Browser browser) at ArtOfTest.WebAii.Design.IntrinsicTranslators.Descriptors.DialogHandlerDescriptor.Execute(IAutomationHost browser) at ArtOfTest.WebAii.Design.Execution.ExecutionEngine.ExecuteStep(Int32 order)------------------------------------------------------------'6/5/2012 1:05:26 PM' - Detected a failure. Step is marked 'ContinueOnFailure=False' aborting test execution.------------------------------------------------------------'6/5/2012 1:05:26 PM' - Overall Result: Fail'6/5/2012 1:05:26 PM' - Duration: [2 min: 17 sec: 274 msec]------------------------------------------------------------'6/5/2012 1:05:35 PM' - Test completed!

"

Actually, i tried "Handle "Download" dialogue" for "File Download" window.,I gave the "Handle button" as "Save" and mentioned the path in the "DownloadPath" section.

Kindly help me with this.

Thanks,
Deepa

[Byron]

Hello Deepa,

If your test attempts to handle more than one download dialog in the same test, the first handler step will succeed and subsequent steps will fail. If this is your situation, it is a known issue; consider splitting your test into multiple subtests to handle the individual download dialogs.

If this does not resolve your issue, we will need more information. If possible, please provide a copy of your test and access to your application. If this is not possible, please provide access to a similar test and application that demonstrate the same behavior. Also, please provide the entire failure log for your issue. You can export these to file from the failure tab for your test. A Jing video demonstrating the issue may also help us to better understand what is happening. Thanks for providing the information we need to assist you.

Regards,
Byron
the Telerik team