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"File Download" & "AJAX"

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Deepa
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Deepa asked on 30 May 2012, 07:56 AM

Hi Guys,

I'm writing the same issue for the third time.

 1. "File Download" window is not been detected by the "Test Studio". As per the user guide, i tried with "Handle DOwnload Dialogue" and changed the necessary things in "Properties Pane". But still it is not been detected by the Test STudio. In my previous thread i have attached the defect log too.

 2. This is a new issue which i faced yesterday. This is something to do with "AJAX". In my screen, there are two drop downs "Sales Company" & "Warehouse". After the "Sales Company" option is selected, the "Warehouse" drop down will be populated based on the option selected in the "Sales Company". I tried the steps mentioned in the video available in the "Telerik TV", by changing the role of "Verification" to "Wait" but still it is throwing error.

I will be thankful if you help me in resolving in these issues.

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Byron
Telerik team
answered on 31 May 2012, 02:31 PM
Hi Deepa,

Please see your previous post for a recent update. The information requested there may also be helpful in this instance, in addition to a Jing video showing the problem. The test failure log you attached does not seem to include the drop down menu selection step. If possible, please provide a copy of the test along with the exported failure details. You mentioned an error. What is the error? If Test Studio is generating an error, please provide us with a copy of the application log. Unfortunately, without further information, we will not be able to diagnose this issue.

Regards,

Byron
the Telerik team
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