Download Dialog a little quirky

[QA]

In-Browser Silverlight application

Here is the scenario:

1. Load a chart - In order to view the chart
2. Click on save chart - In order to save the chart with a diff name
3. The Save As dialog appears
4. I select a path, then add 123.xml at the end to save it with that name
5. Click Save in that dialog

I get a time out error. HOWEVER, when i navigate to the folder where I intended to save the chart "123.xml" exist. So............. What could be causing it to get stuck in the dialog. Any thoughts?

Error message below:
ArtOfTest.Common.Design.Exceptions.ExecutionException: Timed out waiting '10000' msec. for dialog to be handled '1' ---> System.TimeoutException: Timed out waiting '10000' msec. for dialog to be handled '1'
   at ArtOfTest.WebAii.Win32.Dialogs.BaseDialog.WaitUntilHandled(Int32 handleCount, Int32 timeout, Boolean resetHandleCount)
   at ArtOfTest.WebAii.Win32.Dialogs.DownloadDialogsHandler.WaitUntilHandled(Int32 timeout)
   at ArtOfTest.WebAii.Design.IntrinsicTranslators.Descriptors.DownloadDialogHandlerDescriptor.Execute(Browser browser)
   at ArtOfTest.WebAii.Design.IntrinsicTranslators.Descriptors.DialogHandlerDescriptor.Execute(IAutomationHost browser)
   at ArtOfTest.WebAii.Design.Execution.ExecutionEngine.ExecuteStep()
   --- End of inner exception stack trace ---

[Stoich]

Hi QA,
    it's hard to analyze the problem without additional info. Here are my initial suggestions:
What browser are you using:
If you're using IE9 or FF4 then go ahead and upgrade to the new R1 release of Test Studio. It officially supports those two browser.
With IE8 you need to make sure the browser is configured correctly. Check out our user guide on this:
http://www.telerik.com/automated-testing-tools/support/documentation/user-guide/configure-your-browser/internet-explorer.aspx
Specifically make sure your app is added under Trusted sites.

If possible please record a video of the test running (Jing is great for this).

Greetings,
Stoich
the Telerik team