Differences in recording sessions vs live sessions

[Michael]

Good morning,

I have an issue that crops up every now and again in Test Studio.  Sometimes, what shows up when I'm recording test cases in  the software, looks or acts differently than it would when you're actually using it. For example, in one part of the software there is a calender icon that pops-up a date picker.  While recording the test, the icons are gone and are replaced with text and the UI get messy when I click on them. 

I'm hoping there is a setting that will help me overcome this problem.  I attached the pictures to this thread.

Thank you very much,

Michael Arnold

[Rodney]

Hi Michael,

Thank you for contacting Telerik,

I was able to reproduce similar behavior using the RadControls’ RadDatePicker module. Assuming you are using a similar setup in RadControls, could you please try setting the rcCalPopup class to the DatePopupButton.CssClass and let me know if the issue still exists.

<telerik:RadDatePicker runat="server" ID="rdpSomeName">

<DatePopupButton CssClass="rcCalPopup" />

</telerik:RadDatePicker>

If you aren't using RadControls, please disregard the previous instructions.

In order for me to serve you best, we’ll have to gather more information about your setup. What tools are you using to create the calendar? How often are you experiencing the behavior in Test Studio? Does the Date Picker ever exhibit the behavior outside of Test Studio?

Additionally it will be helpful if you could post your aspx page markup with the correspondent code behind code. Thus we will be able to gather more details about your scenario and provide you with more to-the-point answer.

Regards,

Rodney

the Telerik team

[Michael]

Thank you for your prompt response,

The software we are using is built with Telerik rad controls version 2012.3.1308.40    .   

I have been told by the production team that we cannot change code at this point as the software (outside of Test Studio recording) is working perfectly fine and doesn't produce these errors.  There's no benefit to changing working code as a way to make the Test Studio function as it should be functioning.

Besides resorting to manual testing, is there any other way around this?  I'd also like to point out that this issue doesn't happen for every calendar control that we're using, but they are all Telerik controls.

The production team is also not ready to transfer any source code over until we've exhausted all other avenues. 

Thank you for your help,

Michael Arnold
Software Tester
Flatland Software

[Rodney]

Hello Michael,

I completely agree with that. To further assist we'll need to be able to reproduce the problem in order to investigate the cause. Would it be possible to get direct access to the website you're testing along with steps to reproduce? A second alternative is to capture a Fiddler trace of your site running normally outside of Test Studio. We can take that Fiddler trace and use it to simulate your web server to reproduce the problem.

Regards,

Rodney
the Telerik team