Cannot connect to scheduling server VPN/RDP/Firewall

4 posts, 0 answers
  1. David
    David avatar
    45 posts
    Member since:
    Aug 2010

    Posted 14 Oct 2011 Link to this post

    I work from home developing automated tests. There is a new cloud machine set up for me to execute tests while I continue to work on other tasks and to take over the load testing responsibilities. However, I am running in to problems trying to connect the execution box with my local scheduling box.

    Remote box (RDP)
    I am logged in to our VPN to RDP to the execute box.
    Execution software is installed.
    I can PING my local scheduling box via IP only, not by machine name.
    When I try to register this box I get the error: Unable to connect.
    Server details (service URL) are correct.
    <servername>:8009 is ESTABLISHED.

    Scheduling box (LOCAL)
    Scheduling and IDE software is installed and registered.
    When running NETSTAT I do not see <localIP>:8009 listening or ESTABLISHED.
    I can PING my remote box via IP.

    Any help would be greatly appreciated.
  2. Plamen
    Admin
    Plamen avatar
    8 posts

    Posted 17 Oct 2011 Link to this post

    Hi David,

    I'm sorry you are running into this problem. In your case I think you need to make sure that your cloud machine is in the same domain as the Scheduling server. Please check this KB article on "Resolve Common Scheduling Issues".
     
    Another possible reason for the issue could be your firewall. Here is a good forum thread about the necessary Firewall security settings.
    http://www.telerik.com/automated-testing-tools/community/forums/test-studio-express/general-discussions/windows-7-scheduling-server-windows-xp-execution-client.aspx

    Please let me know if you need further help!

    All the best,
    Plamen
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. David
    David avatar
    45 posts
    Member since:
    Aug 2010

    Posted 25 Oct 2011 Link to this post

    Thanks for the links to this documentation.

    I should have stated earlier that I am VPN-ing to a box in a cloud environment. My netops people have confirmed that I cannot put my laptop (Scheduling Server) on the same domain as the Execution Server. If this is an absolute requirement I may need to put my Test Studio on a cloud machine in that domain. Obviously this is far less than desireable.

    Could there be another solution?
  4. Plamen
    Admin
    Plamen avatar
    8 posts

    Posted 28 Oct 2011 Link to this post

    Hello David,

    I'm sorry to tell you that, but the Execution Server must be in the same Domain as the Scheduling Server  as you can see from the KB article posted earlier. It is an absolute requirement.   

    Greetings,
    Plamen
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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