Can't login my Telerik account. Cloudflare human verification fails

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Agni
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Agni asked on 12 Nov 2024, 09:19 AM

I am trying to log in my Telerik account with the correct email and password, but I can not log in. The Cloudflare human verification is loading and I receive this error:

"Oops! We couldn't verify you're human. Please try a different browser or contact us for assistance."

I am using Chrome and also tried with Edge browser, but the same thing happens. Please help me fix the log in problem urgently.

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Elena
Telerik team
answered on 12 Nov 2024, 12:37 PM

Hi Agni,

I am sorry to know you experience any troubles and will assist with sorting these out. 

As you noticed the misbehavior is related to the cloudflare verification and I have to say that there is no permanent solution for it yet. However, we have identified a couple of steps which defintiely help in overcoming the issue - please, find a list of these in this KB article

I hope this information is useful for you!

Regards,
Elena
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