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Can not handle dialog on firefox

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Ha
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Ha asked on 25 Jul 2012, 07:09 AM
Hi
I need to handle dialog that is displayed by my program
After mouse over object by customize code, I use step handle dialog that is recorded
It run ok on IE. But it is not ok on firefox.
could you help me? Please refer to log file
Thanks

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Stoich
Telerik team
answered on 29 Jul 2012, 01:58 PM
Hello,

what version of Test Studio are you using?

I can see from the Execution Log that the Dialog in question is a Confirm Dialog. This is a specific type of Dialog:
http://www.telerik.com/automated-testing-tools/support/documentation/user-guide/dialogs-and-popups/dialogs.aspx

I spent some time working on this. First off I found a working sample Confirm Dialog is the following page:
http://www.tizag.com/javascriptT/javascriptconfirm.php

I recorded a test against this sample and played it in IE as well as FF. The test did, in fact, fail in FF. This was using version 2012.1.528. After I upgraded to the latest official release of Test Studio (2012.1.719) the same test passed successfully in FF. So it seems the answer might be to upgrade to the latest release of Test Studio. You can download it from your Telerik account. 

Let me know how it goes.

All the best,
Stoich
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Ha
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answered on 30 Jul 2012, 02:41 AM
Hi Stoich
We are using version 2012.1.626.0
This version supported handle dialog or not?
I will try to on new version

Thanks
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Jasper
Telerik team
answered on 02 Aug 2012, 03:34 PM
Hi,

It looks like we weren't properly handling this dialog in Firefox in that build of our software. Please do upgrade to our latest, and let us know the results.

Regards,
the Telerik team
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Henriette
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answered on 01 Sep 2012, 05:00 PM
Hallo

Sorry to say, but I'am currently using version 2012.1.822.0 and the Confirm dialog still dosent work in firefox. I also tried incresing the timeout to 20000, but it still fails. I have seen this error before, but now it's back in this version.

Regards
Henrik
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Stoich
Telerik team
answered on 06 Sep 2012, 07:57 AM
Hello Henrik,
please make sure that you're running the very latest version of FF. The Confirm dialog handling doesn't work in older versions of FF.

Go ahead and upgrade and let us know whether the issue persists.

All the best,
Stoich
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Stoich
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Ha
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Jasper
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Henriette
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