There is a direct correlation between customer loyalty and user retention rates. However, loyalty can be a difficult thing to attain these days. Here are five customer loyalty features to help improve customer satisfaction and boost your fintech app’s retention rates.
UX laws form the foundation of good, user-centric web design. Even though these design principles are mostly common sense, in mobile design, you can’t afford to take anything for granted. In this post, we look at some examples of UX laws and how ignoring them can have a negative impact on your mobile users.
In 2020, ecommerce companies made $565 billion, but customers returned $105 billion worth of inventory. This level of online returns isn’t sustainable monetarily or environmentally. How can web designers can help deter shoppers from making so many returns?