Whether you’re explaining a concept to a stakeholder or client, or to a UI designer, developer or QA tester, everyone benefits from understanding the context in which the feature or product will be applied by the end user. That’s exactly what storyboarding is perfect for!
One of the best ways we can close the designer-developer distance is by learning more and gaining a more thorough understanding of what all parties are looking for. By identifying those communication gaps, knowledge gaps and expectation gaps, we can begin to bridge them together.
Good wayfinding is intuitive and consistent throughout the experience and shows only relevant information. See practical examples of helpful wayfinding design.
Self-service technologies may be losing favor with both customers and brands. Let’s dig deeper into some studies and reports on self-service to see what they really reveal about the modern user experience and the technologies that power them.