Self-service technologies may be losing favor with both customers and brands. Let’s dig deeper into some studies and reports on self-service to see what they really reveal about the modern user experience and the technologies that power them.
While a good design does make websites and applications more attractive and give them a professional finish, that’s not the only thing it does—not even close!
As a web designer, you can use Instagram to pull in UX and UI content from your favorite and most inspiring design resources. Here are nine accounts to help get your feed started.
Take a closer look at shopper complaints about the online checkout process as well as five things that web designers and developers can do to remove these problems in the first place.
What makes a site especially usable (or especially difficult to use)? Try using Jakob Nielsen’s 10 Usability Heuristics as a basis for internal review—you might be surprised how much you’re able to improve the product before it’s ever touched by a user!