Design: UX

UX Crash Course: Mental Models and Cognitive Load

by Kathryn Grayson Nanz October 23, 2024

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Design UX People Humanity
From Efficiency to Engagement: The Self-Service Revolution in a Digitally Transformed World

While technological innovations like self-service and electronic systems can significantly improve accessibility and efficiency, they can also present new user difficulties. Companies need to put UX and support first, to reinforce customer satisfaction.

by Jefferson S. Motta
December 13, 2024 Share
Design UX Design Systems
Life After Design Systems

Design systems are valuable not in and of themselves but as a means to an end: freeing up time for work that’s more interesting and (hopefully) more valuable—both to us and to the end user.

by Kathryn Grayson Nanz
December 09, 2024 Share
Design UX
UX Crash Course: Personas

When personas are informed by research, they can be powerful tools … but when they’re created based on assumptions or guesses, they can set you back quite a ways. Learn how to create useful and data-based personas!

by Kathryn Grayson Nanz
November 19, 2024 Share
Design UX
Data-Driven Design: Using Analytics to Improve User Experience

Data-driven design bases design decisions on data analysis to enhance UX. Learn some best practices for creating a data-informed design process.

by Hassan Djirdeh
November 07, 2024 Share
Design UX
UX Crash Course: Mental Models and Cognitive Load

Users may use 20 different applications over the course of their entire day, of which ours is just one. What does that mean for us, in terms of user interface and experience design?

by Kathryn Grayson Nanz
October 23, 2024 Share