Products Included | Telerik UI for | DevCraft | DevCraft | DevCraft |
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Lite Support
Priority Support
Ultimate Support
72h response time 10 support incidents 24h response time Unlimited number of support incidents 24h response time Unlimited number of support incidents Phone support Remote web assistance Ticket pre-screening Issue escalation | Ultimate Support Everything in Priority Support | |||
$ 1,099per developer | $ 1,499per developer | $ 1,699per developer | $ 2,199per developer | |
Telerik UI for ASP.NET AJAX | ● | ● | ● | ● |
Telerik Document Processing ? .NET libraries for creation and manipulation of most commonly used file formats (XLSX, CSV, DOCX, PDF, HTML, RTF, TXT, ZIP) without relying on third-party software, such as Microsoft Office or Adobe Reader. | ● | ● | ● | ● |
Telerik UI for Blazor | ● | ● | ● | |
Telerik UI for ASP.NET Core | ● | ● | ● | |
Telerik UI for ASP.NET MVC | ● | ● | ● | |
Kendo UI for jQuery | ● | ● | ● | |
Kendo UI for Angular | ● | ● | ● | |
KendoReact | ● | ● | ● | |
Kendo UI for Vue | ● | ● | ● | |
Telerik UI for Xamarin | ● | ● | ● | |
Telerik UI for WinUI | ● | ● | ● | |
Telerik UI for WinForms | ● | ● | ● | |
Telerik UI for WPF | ● | ● | ● | |
Telerik UI for .NET MAUI | ● | ● | ● | |
Telerik Reporting ? Feature-complete embedded reporting solution that enables you to create, style, view and export rich, interactive and reusable reports in your web or desktop application. Now with support for: .NET Core, Blazor, ASP.NET MVC, ASP.NET Ajax, Angular, React, WPF, WinForms. | ● | ● | ||
Telerik JustMock ? Mocking solution that enables you to craft unit tests for .NET and .NET Core quickly and easily. Integrates perfectly with Visual Studio and your favorite unit testing framework. | ● | ● | ||
Telerik Report Server ? End-to-end report management solution integrated with Telerik Reporting that enables you to create, store, manage, schedule and view reports from a single web interface. | 1 instance with 15 users ? Includes one instance of Telerik Report Server with 15 Client Access Licenses (CALs). A CAL is an end user with rights to access, view or/and edit. Additional CALs can be purchased as bundles of 5 for $500. If you have a large team or specific requirements, please contact us. | |||
Telerik Test Studio Dev Edition ? Automated testing tool that enables developers to easily and quickly create functional UI tests, with or without coding, within Visual Studio. Provides native support for all Telerik and Kendo UI components. | ● | |||
SOURCE CODE ? Components source codes included for all products without Telerik UI for Xamarin and Telerik JustMock | ||||
Included source code for components | ● | ● | ● | ● |
Support Services ? An award-winning self-service experience with access to a community of 2M+ developers like you. Receive assistance when and how you need it by the very same people who built the products with the flexible support options. (Included with active subscription) | Lite Priority Ultimate Support | Lite Support | Priority Support | Ultimate Support |
Guaranteed response time | 72 24 24 hours | 72 hours | 24 hours | 24 hours |
Incidents | 10 incidents Unlimited Unlimited | 10 incidents | Unlimited | Unlimited |
Access to online support system | ● | ● | ● | ● |
Access to community forums | ● | ● | ● | ● |
Access to industry-leading online knowledge | ● | ● | ● | ● |
Bug reports and feature requests | Unlimited | Unlimited | Unlimited | Unlimited |
Phone support ? Pick up the phone and speak to a support engineer right away. Receive advice and guidance on how to resolve an issue. | ● | ● | ||
Remote web assistance ? Demonstrate an issue in the environment it occurs and get help. | ● | ● | ||
Ticket pre-screening ? When submitting a ticket, you can initiate a pre-screening request for it. We will confirm whether you have provided enough information for our support team to work on the issue in less than 4 hours. | ● | ● | ||
Issue escalation ? Escalate a ticket to the top of our support queue and get faster responses. | ● | ● | ||
Product Training ? Quickly get onboarded and successful with the Telerik and Kendo UI products and development technologies by exploring at your own pace common development practices, code examples and sample applications. (Included with active subscription) | ||||
Access to on-demand videos | ● | ● | ● | ● |
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Whether there’s more than one developer on your team working on the app UI or you’re planning on enlarging the team in the near future, the volume discount enables you to secure the best price during the initial purchase of as few as 2 licenses with savings of up to 10%.
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