At Progress, we always strive to listen and act on your feedback. That’s why I am happy to announce a brand new services status page aimed at keeping you informed about our most utilized Telerik and Kendo UI services. Based on all the information we’ve gathered from you during the past year, here are the important highlights.
We keep an eye on each front that may affect you. This includes all important services used for distribution, development and even production purposes—and also, the assets used daily by our clients. Here is the full list:
The status page provides the ability to subscribe for notifications about incidents or planned maintenance. The best thing here is that you have several options to do this:
All of these can be accessed under the “Subscribe to Updates” button, at the top-right corner of the status page.
We have you covered as well, as in case of an incident, we will show a notification directly on our support tickets submission page. This way, all affected customers will know what is happening even before they ask.
Finally, we all agree that our main efforts must be targeted to not having live service incidents at all and believe me, we have done a lot on that front as well. Should it happen however, we decided to invest in a status page, so that you are informed about everything that can disturb your business or tight development schedule.
Now head over to status.telerik.com and subscribe to receive notifications right in your inbox or phone. Let us know what you think in the comments, too.
Kaloyan Kotorov is a Technical Support Engineer Lead, Senior and as such is passionate about customer service and software development. Outside work, Kaloyan loves spending time in self-improvement, computer games and various sports.
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