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Ideal for apps in a non-production environment without deadlines. Enables getting started quickly and effectively with our products. 72 hours response, 10 incidents.
Ideal for business-as-usual apps with flexible deadlines. Ensures technical support for any question or issue related to our products. 24 hours response, unlimited incidents.
Ideal for apps that require very quick fixes. Provides real-time collaboration and high-severity incident escalations with the team that built our products. 4 hour ticket pre-screening, phone assistance, unlimited incidents.
Telerik has won Best Feature Set , Best Customer Support and Kendo UI has won Best Usability.
Progress Kendo UI has earned TrustRadius’ Top Rated Award for Software Components.
This is a second consecutive year Progress wins an award from the Association of Support Professionals. This year it was for the customer-focused support
site and the many attributes that help speed up the resolution of customer inquiries. We are honored and determined to continue improving your experience.