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Telerik Control Panel Forum
7 answers
557 views

At this point I cannot download products via the Control Panel.

The exact message I get is "Hmmm. It seems this installer is a bit old. Please, download the newest shiny version from here".The version it links me to is TelerikControlPanelSetup_2016_4_1317

Except I keep getting the same version, with the same error. I tried downloading it from the public site, and from My Account (which is current and my subscriptions don't expire until July 2017.

I do understand that the workaround is to download directly from the website, but I wanted to report that the Control Panel mechanism seems broken as of now.

Andrea
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 answered on 28 Feb 2017
1 answer
408 views

When I execute TelerikControlPanelSetup_2016_4_1317_1.exe the installer dialog flash on then shutdowns immediately.

The Event Log shows the following errors:

Application: TelerikControlPanel.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at System.Diagnostics.FileVersionInfo.GetVersionInfo(System.String)
   at Telerik.CommonInstaller.ControlPanel.Program.GetInstalledApplicationVersion(System.String)
   at Telerik.CommonInstaller.ControlPanel.Program.TryLaunchInstalledApplication()
   at Telerik.CommonInstaller.ControlPanel.Program.Main()

and

Faulting application name: TelerikControlPanel.exe, version: 2016.4.1317.1, time stamp: 0x587e5d0c
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23572, time stamp: 0x57fd0379
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x2f44
Faulting application start time: 0x01d283b9d8fef5a9
Faulting application path: C:\Users\Rob\AppData\Local\Temp\7zS869BA0D4\TelerikControlPanel.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 16b319dc-efad-11e6-ae2f-c86000138c55

with Information warning:

Fault bucket 493246285, type 30
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: TelerikControlPanel.exe
P2: 2016.4.1317.1
P3: 587e5d0c
P4: System
P5: 4.6.1590.0
P6: 5787eed5
P7: 2e04
P8: 21
P9: System.IO.FileNotFoundException
P10: 

Any suggestions?  Firewall is disabled, AntiVirus disabled, Run As Admin tried.

Cheers, Rob.

Nikola
Telerik team
 answered on 14 Feb 2017
5 answers
458 views

I am attempting to install TelerikControlPanelSetup_2016_4_1317_1 but it keeps returning a message of "Unexpected error has occurred...Application needs to shutdown". I am running Windows 10 Pro version 1607 (OS Build 14393.693).

What I have done:

Uninstalled the old Telerik control panel

Uninstalled ALL installed Telerik packages

Disabled antivirus

Checked for windows updates

Rebooted numerous times

 

Marion
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 answered on 20 Jan 2017
8 answers
269 views

After downloading and trying to install Telerik Control Panel Setup 2016_4_1208_2 I get the following error after I enter my login credentials:

"Unexpected Error has occurred" 

"application needs to close"

This is on Windows 10 64bit 1607.

No error events (or any events related to Telerik) are listed in the OS Event Log.

Suggestions?

Rob.

Nikola
Telerik team
 answered on 19 Jan 2017
2 answers
3.5K+ views
How do I download the telerik control panel
Pat
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Rank 1
 answered on 28 Nov 2016
11 answers
389 views

Hi Team,

 

In one of the web pages in our application, we have 2 fixed columns and 136 scrolling columns. But the horizontal scroll is not working in IE11, whereas it is working fine in Chrome and IE10. We are using Telerik Version: 2012.3.1205.35. Can you please help us in solving this? The issue started to occur since May 26, 2016.

Konstantin Dikov
Telerik team
 answered on 29 Aug 2016
6 answers
257 views

Today I ran the Telerik CP and it told me it was old and get a new one "here".

So, I d/led TelerikControlPanelSetup_2016_3_0616_1.exe and ran it. The CP popped up and logged in.

I then reran from Startup and got the "to old" dialog again. 

So, I did an uninstall and ran the Setup file again. The CP ran. Great.

However, there is now no Startup shortcut. (although I can run it by clicking on the setup exe again, blah)

 

 

Dyanko
Telerik team
 answered on 08 Aug 2016
3 answers
208 views

I had VS2015 Enterprise open whilst I updated the installer.  The setup warned me - however all 3 buttons Retry, Ignore, Cancel are greyed out.  I closed VS2015 (had to kill devenv.exe) and buttons still greyed out.  The window is unresponsive - cant close it.  See attached.

Killed it off and it worked.  Might be some bug here!

 

 

 

Momchil
Telerik team
 answered on 06 Jul 2016
1 answer
197 views

Team,

When we are trying to select data from Kendo DropDown List  in our wep application in mvc platform. It automatically pop ups keypad and clashes with 
Dropdown items and then closes the dropdown. 
So we are not able to item from kendo dropDown.

Shakti

Georgi Krustev
Telerik team
 answered on 11 Apr 2016
1 answer
191 views
Submit button stops working after partial post-back in IE11 when used with UpdatePanel(.Net). It's clickable, but it doesn't work.If clicked somewhere on page it starts to work normally.I have few pages in my project with this type of UpdatePanel's, all those pages were not working in IE11.
In UpdatePanel ContentTemplate is used for each drop down. Buttons used were asp:linkbuttons and normal anchor buttons.
Tried with so many options like keeping meta tag in master page and wrote some javscript to trigger after the selected index changed, but no use... :(
Pavlina
Telerik team
 answered on 08 Apr 2016
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