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New version wont load

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Stuart
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Stuart asked on 04 Apr 2016, 04:06 PM

When I logged into Telerik Control Panel this morning, it indicated that I had an older version and would need a new one. When I click the link to load the new version, I get a screen with Your Account and Products, etc. on the header, but in the middle of the screen alls it does it run through a loading graphic.  Nothing ever comes up. 

 

Is there a direct download link for the new version or do you know why this is happening?  I experience the same results from IE, Chrome and FireFox.

Thanks

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Yana
Telerik team
answered on 06 Apr 2016, 07:25 AM
Hi Stuart,

Please accept our apologies for the inconvenience caused.

Currently, we are experiencing an issue with the parameters of the URL we provide into the mentioned Control Panel's dialog. You can access the page without parameters on the following link. The problematic behavior is addressed to the development team which supports the web site and they are already working on it.

I have attached Telerik.CommonInstaller.ControlPanel.msi.zip file which contains the stand-alone installer of the Control Panel's latest version. 

Could you please try to download it, unzip it, install it and let us know in case the issue still persists?

I am looking forward to your feedback.

Regards,
Yana
Telerik
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