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1 answer
6 views
After upgrading from 2019 to 2025.4.1210.462, I am experiencing a JavaScript error when my ASP.NET Web Forms application is opened from Encompass Desktop (embedded browser). The same pages work in modern browsers (Chrome/Edge), but fail inside Encompass.

Environment
Product: Telerik UI for ASP.NET AJAX
Version: 2025.4.1210.462
.NET Framework: 4.8
App type: ASP.NET Web Forms
IIS: Integrated pipeline
Host path: /MyService/
Controls used: RadScriptManager, RadAjaxManager, RadGrid, RadComboBox, RadAjaxPanel, etc.
Entry page from Encompass: Validation.aspx (standalone page, not using a master page)
Telerik CDN: Disabled
RadScriptManager: EnableScriptCombine="false"

Error

When opening MyService from Encompass Desktop, users see:

An error has occurred in the script on this page.

Line: 1
Char: 173461
Error: Invalid character
Code: 0
URL: /MyService/ScriptResource.axd?d=...

What we found
When inspecting the script response, we see modern JavaScript syntax that appears incompatible with the Encompass embedded browser (IE-like engine), for example:

_renderActiveItemStyle:function(e){
  var t=this.get_owner().get_id(),
  i=`${t}_ActiveItemStyle`;
  ...
  e=e.replaceAll(";"," !important;");
  ...
}

It looks like ES6 template literals and replaceAll() are causing a parse error in the embedded browser.

Questions
1) Is Q1 2025 officially unsupported in Internet Explorer/embedded WebBrowser-style hosts such as Encompass Desktop?
2) Is the _renderActiveItemStyle function with template literals expected in Q1 2025 RadGrid scripts?
3) Is there any supported configuration to serve IE-compatible JavaScript while staying on Q1 2025?
     e.g. OutputCompression, CDN, RenderMode, legacy script bundle, etc.
4) If not, what is the recommended Telerik version for IE/embedded browser scenarios - is R3 2022 SP1 (2022.3.1109) the last supported release?
Vasko
Telerik team
 answered on 22 Jun 2026
1 answer
44 views

@(Html.Kendo().DropDownTree() .Name("LocationID") .Label(label => { label.Content("Select an Location..."); }) .DataTextField("Name") .DataValueField("id").Value(Model) .HtmlAttributes(new { style = "width: 100%" }) .Filter(FilterType.Contains) //.LoadOnDemand(true) .DataSource(dataSource => dataSource.Read(read => read.Action("GetLocationListForDDTree", "DataService") ) )) 

 

DropDownTree filter searches all nodes independently.
So when a child matches, it shows only that node, buti required if filter parent node list out all child node? is possible 

Viktor Tachev
Telerik team
 answered on 16 Mar 2026
1 answer
139 views
I purchased a service here on the site through an intermediary, but this intermediary doesn't want me to contact the seller directly because I want to purchase again. My question is, I have the software installed on my computer; is there a way to contact the seller through the software since I want to purchase again? Thank you.
Dimo
Telerik team
 answered on 06 Nov 2025
1 answer
77 views
Hello, I am trying to locate the checksum for the Progress Control Panel installer but it doesn't seem to be on the download page. Would anyone know where that may be available at? 
2 answers
256 views

Good day,

i'm trying to update the control panel but i'm stuck with this screen:

The folder doesn't have that name and i if i try to browse over there is still not valid.

Same with the latest exe from the website and I can't even uninstall it and i'm stuck with updates i cannot do

Viliana
Telerik team
 answered on 11 Jun 2025
0 answers
146 views

 

MSI (s) (F0:0C) [13:22:43:458]: MainEngineThread is returning 1620
This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
C:\WINDOWS\Installer\1eb8b829.msi
MSI (s) (F0:38) [13:22:43:459]: User policy value 'DisableRollback' is 0
MSI (s) (F0:38) [13:22:43:459]: Machine policy value 'DisableRollback' is 0

Trying to install into VS 2022.

Rob.

Rob
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Iron
 asked on 29 Apr 2025
0 answers
231 views

HI:

When I want to run ProgressControlPanelSetup_2025_1_0228_0.exe show below
There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

The windows event log show
Product: Progress Control Panel -- Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.  Action CheckForExistingNotificationSchedule, entry: CheckForExistingNotificationSchedule, library: C:\Windows\Installer\MSIAFCD.tmp 

How can I do for it?

Su
Top achievements
Rank 1
 asked on 03 Mar 2025
3 answers
384 views

Hi,

I'am frequently getting emails of new blogs and advertisement without any link or chance to unsibscribe.

I couldn't also find any option to unsibscribe in my account settings.

Please remove me from all your maling lists.

 

Thanks

Timo

cristian
Top achievements
Rank 1
 answered on 17 Oct 2024
1 answer
175 views

I run Progress Control Panel using the Run as Administrator option.  My company setup requires me to do that.  After I enter my Windows user id and password (required by my computer setup for an administrator application) I get the message "The required operation requires elevation."

I am running Windows 10 64 bit, version 22H2, build 19045.4780.

Thank you.

 

Vesko
Telerik team
 answered on 13 Sep 2024
1 answer
701 views

I posted this as an answer on the thread https://www.telerik.com/forums/cannot-log-into-progress-control, but because it's preventing my team from deciding whether to go with Telerik or one of its competitors, I thought I'd repost it as a question.

When attempting to install a trial version of the Blazor UI controls, I am unable to progress beyond the Login step. This is unfortunate as without the trial I can't make the case that my company should spend thousands of dollars on Telerik instead of, say, Syncfusion. I have to say this experience is not encouraging.

I examined the conversation between the installer and the mothership using Fiddler. The endpoint dle.telerik.com:443 responded with HTTP202 (Accepted) to this POST:

POST https://dle.telerik.com/metrics/v1/events/errors HTTP/1.1
Accept: application/json
Authorization: Bearer {snip}
Accept-Encoding: gzip,deflate
Content-Type: application/json
Host: dle.telerik.com
Content-Length: 1211

{"Type":"HandledError","SessionId":"f2ee3acd-37dc-487a-b5ea-1b2647a2eeb3","Source":"Installer","SourceVersion":"2023.3.1012.0","Timestamp":"2023-10-23T21:10:19.7047547Z","OS":"Windows 10 Enterprise 64-bit v.10.0 ","CLR":"4.8","MachineId":"6uI7wmYbX4Q9h0+vgpSj5xbBF4o=","Exception":{"OS":"Windows 10 Enterprise 64-bit v.10.0 ","CLR":"4.8","MachineId":"6uI7wmYbX4Q9h0+vgpSj5xbBF4o=","Message":"The system cannot find the file specified","Type":"Win32Exception"},"ErrorDetails":"   at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)\r\n   at System.Diagnostics.Process.Start()\r\n   at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)\r\n   at Telerik.Sso.SsoClient.MakeAuthorizationRequestInBrowser(Int32 port, String appProtocol, String appName, String productCode)\r\n   at Telerik.Sso.SsoClient.GetAccessToken(String appProtocol, String appName, String productCode)\r\n   at Telerik.CommonInstaller.DataAccess.RuntimeServiceClient.GetAccessToken(String appProtocol, String appName, String productCode)\r\n   at Telerik.CommonInstaller.Application.Services.AuthenticationService.Login(String user, String password, Boolean rememberCredentials, Boolean useRemembered)"}

HTTP/1.1 202
Cache-Control: private
Content-Type: application/json
X-Frame-Options: DENY
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
X-XSS-Protection: 1; mode=block
Date: Mon, 23 Oct 2023 21:11:55 GMT
Content-Length: 0

So, something is throwing an exception and keeping me from evaluating whether to give Telerik money.

One thing which may be important: the installer requested local disk access that required me to run it as a local Admin account. That account is not the domain account I used to register for Telerik. Not that it should matter; since the admin account has never seen the Telerik account, I would expect that the installer would ask for credentials instead of trying to use non-existent cached credentials.

It occurs to me that a better response to a login failure with cached credentials might be to ask for new credentials. Otherwise the end user might get frustrated and file a very snarky bug report.

Please advise. I'm expecting to give my informal evaluation to my team tomorrow at 3pm CDT/20:00 UTC. I'd hate to exclude Telerik from consideration merely because we couldn't load the free trial.

Vesko
Telerik team
 answered on 24 Oct 2023
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