HI:
When I want to run ProgressControlPanelSetup_2025_1_0228_0.exe show below
There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.
The windows event log show
Product: Progress Control Panel -- Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action CheckForExistingNotificationSchedule, entry: CheckForExistingNotificationSchedule, library: C:\Windows\Installer\MSIAFCD.tmp
How can I do for it?
I discovered that it's likely the Kaspersky antivirus software misidentifying it.
Event: Malicious object detected
User Type: Initiator
Application Name: msiexec.exe
Application Path: C:\Windows\SysWOW64
Component: File Threat Protection
Result Description: Detected
Name: UDS:DangerousObject.Multi.Generic
Precision: Exact
Threat Level: High
Object Type: File
Object Name: MSIAFCD.tmp
Object Path: C:\Windows\Installer
Object SHA256: 7BE5FBFA4D28C24672ADBFC4D9676D10077F9C3CA5CBE9EB006E39D4B24F4E21
Object MD5: 87ADAF1C6B997ECA0A20FE55663B4677
Reason: Cloud Protection
Hi Su,
I am sorry to hear about the difficulties you faced using our products.
The Progress Control Panel executable is just a self-extracting archive that contains the installer (an msi file). This installer file is run using the msiexec.exe, the native Windows Installer service.
In your case, it seems that the anti-virus software blocks the execution of the installer as it deems it suspicious. This is understandable as the installer performs a lot of system modifications that could be considered harmful. I can assure you that we are doing only the necessary for our products to work. If you are not comfortable disabling your anti-virus while the installation completes or white-listing the msiexec.exe service there are alternative installation methods listed below. The examples are for Telerik UI for ASP.NET AJAX, but are similar for other products.
ZIP installation:
https://www.telerik.com/products/aspnet-ajax/documentation/getting-started/installation/install-from-zip
NuGet installation:
https://www.telerik.com/products/aspnet-ajax/documentation/getting-started/installation/install-from-nuget
Got it.
Thank you for your consideration.