Telerik Control Panel

2 posts, 0 answers
  1. David
    David avatar
    101 posts
    Member since:
    Jan 2011

    Posted 31 Mar 2016 Link to this post

    I have been using the Telerik Control Panel for several years now.  This morning when I launched the program it stated that my "install" was too old and that I would need to visit my account page and download a fresh copy.


    While I can easily do this, I am confused on one basic point. Does the program actually install?  After running the program the contents of the "Control Panel" folder in the Telerik x86 folder is empty.  It does seem to function.

    Each time I run the program it seems to uncompress, run, then remove itself from memory leaving the initial downloaded file ready to be clicked upon again.

    Am I missing something or is this expected behavior?  I no longer see the program in the add/remove program list.

  2. Yana
    Yana avatar
    60 posts

    Posted 04 Apr 2016 Link to this post

    Hi David,

    Please accept our apologies for the inconvenience caused.

    We have made some changes that blocked the update of Telerik Control Panel but now everything should work as expected.

    Based on the provided information, I suppose that the Telerik Control Panel is not installed. I have attached the latest version of our Control Panel into the attachments -

    Could you please try to download it, unzip it, install it and let us know in case the issue still persists?

    When it comes to your question, the described workflow is not as the expected one. There are two ways in which to start our Telerik Control Panel - with its executable file (.exe) and from its shortcuts (after it has been installed). 

    The first approach (using the .exe file), will open the Telerik Control Panel and will install itself with the other selected for installation products.

    Once the Control Panel is installed, a desktop and a start menu shortcuts are created on your machine and the Control Panel's files are deployed in the C:\Program Files (x86)\Telerik. One of the benefits of having the Control Panel installed is the auto-updates of the installed version. 

    I hope this helps. I am looking forward to your feedback.

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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