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Rad Editor in IE 11

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This is a migrated thread and some comments may be shown as answers.
Okami
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Okami asked on 03 Dec 2013, 01:03 AM
1) .Net 4.5 is already installed on the server
2) Added stuff to App Browser directory

None of the Telerik controls work on the email editor, clicking on them do nothing. The other controls work. We have the latest DLLs installed.

What else could be the problem?

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Misho
Telerik team
answered on 05 Dec 2013, 08:06 AM
Hi,

We've recently updated the user agent regular expression in the following article http://www.telerik.com/community/forums/aspnet-ajax/general-discussions/incorrectly-rendered-webpage-when-using-internet-explorer-11.aspx. Could you please try the suggested approach and confirm whether you are still experiencing issues with Telerik controls? If you continue to experience the unwanted behavior on your side, could you please try to replicate it on our online demos? It would also be helpful if you could specify more details for the environment you are using for the purpose of testing and isolate the problem into a
simple, fully runnable project so that we can investigate it locally. Another valuable information wold be to send us the user agent string of your Internet Explorer browser so that we could verify it is matched properly. This could be verifyied on a simple web site and a page displaying the browser information from the request in the following way:

<script runat="server">
           protected void Page_Load(object sender, EventArgs e)
           {
               Label1.Text += String.Format(Request.Browser.Browser + "-" + Request.Browser.Version + "-" + Request.UserAgent);
           }
       </script>
   <asp:Label runat="server" ID="Label1"></asp:Label>


Regards,
Misho
Telerik
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bhushan
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answered on 17 Apr 2014, 02:55 PM
Hi Misho,

I have installed "a patch that Microsoft released recently should fix the IE11 browser detection problem in ASP.NET" and also put a ".browser" in App_Browsers folder as mentioned at "http://www.telerik.com/forums/incorrectly-rendered-webpage-when-using-internet-explorer-11".     But I still have issues with scripts on IE11. Even the JQuery form load script does not work in IE11
The User Agent string is "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko".

Regards,
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Misho
Telerik team
answered on 18 Apr 2014, 01:50 PM
Hi,

Could you please confirm that you have installed the following patch from Microsoft: http://support.microsoft.com/kb/2836939?
You could also try the suggestions in the following blog post:
http://blogs.telerik.com/aspnet-ajax/posts/13-12-19/how-to-get-your-asp.net-application-working-in-ie11
If these solutions don't help you please try to isolate the issue in a sample page that matches your setup with detailed reproduction steps, so we will be able to reproduce and examine it locally on our site.

Regards,
Misho
Telerik
 

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