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INSTALLATION ISSUE-SHOW STOPPER

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DS
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DS asked on 29 Jul 2008, 03:25 AM
Hello, we recently discovered the Telerik controls - and love them.  We were encouraged to download the trial to evaluate - which we did.  We installed them - but, when we launch VS2005, no controls in the toolbox!  We've added a new tab, stepped through 'choose items' - and see the controls listed, and checked.  But, no controls appear!

Moreover, as this is only eval, Telerik doesn't support creating a Support Ticket...

So,...can someone more experienced assist?

We greatly appreciate it.  Thank you.

Chameleon DATA

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Sebastian
Telerik team
answered on 29 Jul 2008, 06:37 AM
Hello DS,

Thank you for the nice words about our controls.

Basically, you should be prompted during the installation process whether you would like to add RadControls for ASP.NET AJAX controls to your VS 2005/2008 toolbox automatically. In case you rejected that or cancelled the process at some point, consider adding our components to the toolbox manually following the instructions from these documentation topics:

http://www.telerik.com/help/aspnet-ajax/installaddingtovstoolboxnet2.html
http://www.telerik.com/help/aspnet-ajax/installaddingtovs2008.html

Additionally, note that with a trial license you are entitled with 60 days support (with 72 hours response time) as explained in this section on our site:

http://www.telerik.com/support/technical-support-options.aspx

Best regards,
Stephen
the Telerik team

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