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Helpdesk Project
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rod
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rod asked on 19 Apr 2010, 08:33 PM
Hi all,

I´ve learned that telerik had a helpdesk demo project before... Does anybody has the files? I need to create a helpdesk for my office, and I would like to view it so hopefully it could help with the interface...

Thanks,

Rod

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Sebastian
Telerik team
answered on 20 Apr 2010, 12:34 PM
Hello rod,

You can download the previous and latest releases of the HelpDesk application (the current version is called WebMail) from this code library thread.

Best regards,
Sebastian
the Telerik team

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Bryan Hughes
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answered on 01 Nov 2010, 10:17 PM
Can't find older versions. 

Why did you create multiple pages for the main areas (mail, calendar, contact and notes) and not user controls that load into main pane depending on selection? 

Bryan

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Sebastian
Telerik team
answered on 02 Nov 2010, 11:08 AM
Hello Bryan,

The available versions of the WebMail application are listed in the listed code library entry.

Indeed we decided to use separate pages for the main areas, however if you prefer you can isolate the logic into user controls and load them dynamically on a main page based on the selection.

Kind regards,
Sebastian
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Bryan Hughes
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answered on 02 Nov 2010, 10:56 PM
Thank you Sebastian,

I was just wondering why you chose to do it this way?  Was it because of performance issues, possible errors or simplifying update of code for pages?

Bryan
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Sebastian
Telerik team
answered on 03 Nov 2010, 12:53 PM
Hello Bryan,

We chose this schema because this separation seems logical to us (in terms of further customizations) and subsequent code updates (with each new major version of the controls) would be pretty straight-forward.

Regards,
Sebastian
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Bryan Hughes
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answered on 10 Nov 2010, 07:39 PM
Thank you
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Steve
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answered on 14 Nov 2014, 06:19 PM
Link is broken, can you re-post?
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Konstantin Dikov
Telerik team
answered on 19 Nov 2014, 11:52 AM
Hi Mark,

I have just tested the link from the initial post and it is opening the HelpDesk Sample Application code library as expected:
Additionally, the latest source code of the HelpDesk application (extended and named WebMail) can be downloaded from this location:

Best Regards,
Konstantin Dikov
Telerik
 

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rod
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Sebastian
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Bryan Hughes
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Steve
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Konstantin Dikov
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