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Ideal for apps in a non-production environment without deadlines. Enables getting started quickly and effectively with our products. 72 hours response, 10 incidents.
Ideal for business-as-usual apps with flexible deadlines. Ensures technical support for any question or issue related to our products. 24 hours response, unlimited incidents.
Ideal for apps that require very quick fixes. Provides real-time collaboration and high-severity incident escalations with the team that built our products. 4 hour ticket pre-screening, phone assistance, unlimited incidents.